Manitoba Access &
Privacy Conference 2008

This session is aimed at providing you with the fundamentals of access to information law in Manitoba and will introduce the main concepts of freedom of information, including the right of access, the application process, exemptions, and key definitions. Newcomers to the field of access to information will benefit from this session. (This is an introductory level session).

Karen Meelker
Information and Privacy Policy Secretariat
Government of Manitoba

Kim Riddell
Information and Privacy Policy Secretariat
Government of Manitoba

Learn from others. The inappropriate collection, use and/or disclosure of personal information by institutions has resulted in several significant privacy investigations by Ontario’s IPC. This session will focus on a few interesting privacy investigations/reports from the past 15 years. Remember, he who does not learn the lessons of history may be doomed to repeat the mistakes of the past.

Mona Wong
Manager of Mediation
Office of the Information and Privacy Commissioner / ON

Mona Wong is currently the Manager of Mediation for the Office of the Information and Privacy Commissioner/Ontario (the IPC). In this role, she oversees the mediation process in matters of access to government-held information and the protection of personal privacy. Prior to this, Mona worked for the Ministry of Health’s Freedom of Information and Protection of Privacy Office, beginning in February 1990, in various positions.

Information is central to the work of government. This session will explore what Information Management Manitoba is doing to solve information management challenges of today and the future in the evolving information workspace, addressing topics such as: the business drivers for Information Management, 5 Management Principles that can be employed in managing public sector information, aspects to be considered when developing an Information Management strategy, the importance of proactive collaboration to achieve the best possible results and what Identity Management & Authentication really means. You will also learn about our Managing Email and Info @ Work guides with immediate, practical advice to help individuals and work groups manage their information with greater ease.

Jadranka Paskvalin
Manager
Information Management Manitoba
Manitoba Science, Technology, Energy and Mines

Why does privacy matter and what can you do about it? This session will set the stage by exploring why privacy has emerged as an important value for Canadians and its critical role in preserving public trust and confidence in government. You will learn the basics of privacy legislation and about your role and responsibilities in protecting information. (This is an introductory level session).

Karen Meelker
Information and Privacy Policy Secretariat
Government of Manitoba

Kim Riddell
Information and Privacy Policy Secretariat
Government of Manitoba

Collection is often misunderstood by public bodies. Learn from the Ombudsman about your FIPPA responsibilities and best practices for collecting personal information:

• Can you collect personal information?
• How can you collect it?
• When must you give notice?
• When and how do you obtain consent?

Gail Perry
Manager of Research and Education
Manitoba Ombudsman's Office

Rietta Floom
Investigator
Manitoba Ombudsman's Office

What in the world is records management and how does it fit in the information management universe? This session will look at record-keeping fundamentals for the digital age.

Jackie Nicholls
Records Analyst
Manitoba Government Records Office
Government of Manitoba

Information Technology systems support business functions and the amount of information being collected and retained are growing at an exponential rate. Legislation, privacy concerns and incidents related to the inappropriate release of private information require an informed approach to collecting and managing sensitive information in IT systems. The session will discuss a number of the business and technical issues that you face and some approaches that you may take to reduce your risk.

Dan Kerr
Chief Architect
Manitoba Science, Technology, Energy and Mines

The Internet has evolved into a giant social networking world where people interact on a wide variety of topics. People exchange thoughts and often exchange personal information without regards to consequences. In the digital world information is never really deleted and information long since forgotten about can often be aggregated to form of profile of your activities, sometimes with dire consequences. This presentation will demonstrate how the Internet can be used as source for recognisance gathering for illicit purposes and its potential implications for organizations and individuals at home.

Patrick Hoger
Manitoba Information Protection Centre

Privacy laws such Manitoba’s /Freedom of Information and Protection of Privacy Act /and /Personal Health Information Act/ and the federal /Personal Information Protection and Electronic Documents Act/ have been described as a labyrinth – or patchwork – of laws. This practical session will identify the principles on which privacy laws are based and will help you sort out how these and other laws relate to and work with each other.

Gail Mildren
General Counsel
Civil Legal Services, Manitoba Justice
Government of Manitoba

Respecting the privacy of employees is a very important part of any employer employee relationship. Finding the right balance of workplace privacy is increasingly becoming a challenge. The possibilities for infringing on privacy are greater than ever before. Web-browsing records, surveillance and monitoring, testing, social networking websites, the use of technology to collect, use and disclosure person information and personal health information all contribute to an environment that will require balance and careful consideration in our approach to employee privacy. Join our panel as they discuss these challenges and the balance between employee / employer rights.

Keith LaBossiere
Partner
Thompson Dorfman Sweatman LLP

Keith LaBossiere's practice is concentrated in the areas of general civil and commercial litigation with an emphasis on labour and employment law. He has a particular expertise in police employment law. Keith provides advice and advocacy to his clients, both employer and employee, on a variety of labour and employment matters including matters of discipline, termination and interpretation of collective agreements and is frequently involved in negotiating and/or litigating such matters. Keith also has experience in appearing as counsel on these matters in Labour Board proceedings, collective agreement grievance arbitrations and the civil courts. In addition to his labour and employment law practice, Keith's litigation experience is in the area of civil, commercial and insurance matters.

Keith joined the firm as an articling student in 1993 and is now a partner.

Keith was a Law Society Bencher for the period 1993 to 1994. Throughout Law School, he was actively involved in mock trials, winning the Solomon Greenberg Moot Court competition as well as the Western Canada Moot Court competition. Keith remains actively involved at the University of Manitoba, assisting in teaching the Advocacy Course and in judging students in mock trials. In 1994, Keith was the recipient of the A. Montague Israels Q.C. prize of the Law Society of Manitoba. He is a member of the Canadian and Manitoba Bar Associations.

Keith has served on several local non-profit Boards and continues to donate his time and energy to a variety of charitable and community organizations.

The public sector's 21st century service delivery vision involves conveniently bundled services through multiple delivery channels – irrespective of whether those services are owned by federal, provincial or municipal agencies, or by the broader public sector. Achieving this vision will combine elements of the traditional service model such as proof of identity and reliance on identity credentials issued by others with online service offerings. To do this in a way that enhances clients' privacy and engenders their trust, a pan-Canadian identity management framework has been proposed. This session will introduce participants to the principles underlying that framework.

Linda Harlos
Identity Management Project Analyst
Manitoba Science, Technology, Energy and Mines

Will our privacy be sacrificed at the altar of citizenship engagement, service delivery and customer service? How do we ensure that we keep focused on privacy as we work towards convenience and customer service for our citizens. Come and share your interest and expertise for an interactive discussion of trends, capabilities and some good old-fashioned paranoia.

Peter Hope-Tindall
Head of Privacy
ServiceOntario
Government of Ontario

From the Ombudsman's files, hear the good, the bad and the ugly about handling access requests. Discover what works, best practices and how to prevent problems in the access process.

Topics will include:

• communicating with applicants
• documenting access decisions
• preparing fee estimates
• extending the time limit for responding
• applying exceptions
• severing
• preparing complete responses

Patricia Cox
Investigator of Access and Privacy
Manitoba Ombudsman's Office

Nancy Love
Manager of Access and Privacy
Manitoba Ombudsman's Office

Privacy Impact Assessments can be one of the best tools for assessing privacy risks. This session will explore when to start a PIA, who should be part of the team, and what you should get out the assessment process (hint: it should be something helpful).

Kim Riddell
Senior Policy Analyst
Information & Privacy Policy Secretariat
Manitoba Culture, Heritage, Tourism and Sport

In today's Web 2.0 and Government 2.0 world technology and business solutions are evolving at a rapid pace and changing how we interact. The continued evolution of tools and techniques that support the privacy practitioner and services delivery leaders is essential to safeguarding citizen data. While a great deal of activity accompanied the lead up to the federal PIPEDA and Manitoba FOIPPA implementation dates, the pace of privacy tool development and evolution has tapered off significantly. Join John Weigelt as he discusses strategies to ensure poor privacy is not an unintended consequence of service delivery using these technologies.

John Weigelt
National Technology Officer
Microsoft

As the National Technology Officer for Microsoft Canada, John Weigelt is responsible for driving Microsoft Canada's strategic policy and technology efforts. In this role, Mr. Weigelt is the lead public advocate within the company on key issues such as the development of national technology policy and the use of technology by government, education and academia.

Previously, Mr. Weigelt held the role of Chief Security Advisor. As Chief Security Advisor, Mr. Weigelt was responsible for the development and communication of Microsoft Canada’s security and privacy strategies for organizations within the private and public sector.

John holds a Master's Degree in computer and communications security from the Royal Military College of Canada and is both a certified information systems security professional as well as a certified information security manager.

There is a way to avoid FIPPA requests – and it's legal. Routine disclosure can put information out to the public on your schedule. Hear how Alberta responded to requests for government flight logs and other travel expense records, and what lessons have been learned.

Tom Thackery
Assistant Deputy Minister
Service Alberta
Government of Alberta

The Office of the Privacy Commissioner of Canada exists to heighten the value of privacy. Governments and businesses have a seemingly insatiable appetite for personal information. They are collecting mountains of personal data and information. Our names, addresses, purchases, interests, likes and dislikes are recorded, analysed and stored – all in the name of national security, or so companies can sell us more products and services.

The list of issues that the Office of the Privacy Commissioner deals with on a daily basis – through investigations, for example - will always be a lengthy one. However, we have identified four top strategic priorities, which will allow us to take a more focused approach to emerging privacy issues over the coming few years.

These priorities are:

• Information Technology
• National Security
• Identity Integrity and Protection / Identity Theft
• Genetic Information

Colin McKay
Director
Public Education and Communications
Office of the Privacy Commissioner of Canada

Colin McKay is the Director of Research, Education and Outreach for the Office of the Privacy Commissioner of Canada. Over the past fourteen years, he has worked on communications and policy challenges in a number of federal departments. He holds an M.A. in International Relations from the University of Toronto. He is also a well-known expert in social media and marketing, and writes at canuckflack.com and sosaidthe.org.

Peter Hope-Tindall
Head of Privacy
ServiceOntario
Government of Ontario

Steven Heather
Privacy & Fair Practices
Insurance Corporation of British Columbia